Delivery Information 

Delivery service

IROKI delivery service buys you time and energy to do what you want – like sing in the rain instead of drive in it. Whether you order Necklace online or a Watch in-store, you get the same affordable prices because there’s no hidden cost of “free” delivery.

Delivery comes via bag. We’ll tell you which kind fits your order. Or save money with Click & Collect by ordering online and collecting at an IROKI Staff for free or a local pick-up point.

Delivery options and pricing

How quickly you can receive your purchase depends on order size, delivery location, delivery demand and product availability. During online check-out you’ll get available delivery options, estimated lead time and exact prices. Then you can decide what suits you and your wallet.

Parcel to address delivery, from MVR 10

Ideal for smaller orders of decoration and accessories like Sunglasses, Bracelets and Pouches. You can select an estimated date and time in the checkout.

  • Small parcel delivery (Hulhumale Phase - 1, 2) - MVR 5
  • Medium parcel delivery (Hulhumale Phase - 1, 2) - MVR 10
  • Large parcel delivery (Hulhumale Phase - 1, 2) - MVR 20

Parcel deliveries are fulfilled

Large delivery options, from MVR 50

Ideal for larger goods deliveries that can’t be left curbside like beds, wardrobes or appliances. You choose a date and your order will be delivered contact-free to either your doorstep or a selected room of your choice. Our drivers will contact you 1 hour prior to the delivery.

  • Selected day Delivery (Hulhumale Phase - 1, 2)  – MVR 50
  • Express Delivery (Hulhumale Phase - 1, 2) – MVR 70 

*Delivered within 1 - 3 days to your place of choice.

How IROKI delivery service works

  • Shop online or in-store. Go for your dreams and don’t worry about transport. We’ll take care of it.
  • Book delivery. Buying online? Get options during check-out. In a store? Visit the customer service area.
  • Relax, have a coffee (or three) and live life while we process your purchase.
  • You’ll be notified by us or the delivery provider when your order is on its way.
  • Be present to sign for your delivery, if needed. Or check by your curb/main entry for your order.
  • Examine packages for correctness and condition. Issues? Inform the delivery driver and/or contact us.

Good-to-know basics

  • You can  use the link provided in your order confirmation email.
  • For truck deliveries, tell us about any considerations like parking, time or weight restrictions.
  • Be sure your delivery will fit in all doorways, halls, stairs or lifts in your home and building. For dimensions, look under “Package details” on individual product pages.
  • For deliveries to a block of flats, verify that packages can be received or left at the main entry.
  • Live potted plants and food/beverage products are in-store purchases only and cannot be delivered. Sometimes, seasonal items and special collections aren’t eligible for delivery.
  • You can often pair IKEA delivery service with assembly service for even more convenience.

Frequently asked questions

You can track a parcel delivery here or use the link provided in your order confirmation email. Your expected delivery date will be provided in your order confirmation, our aim is to keep you informed wherever possible of any delays.

Parcel deliveries: DPD will provide you with plenty of options the day before your delivery is due. You can change your delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbor, drop it off at your local shop, or come to the depot to pick it up.

Larger deliveries: the delivery date provided is the earliest we can deliver to you. However, if this is unsuitable we may be able to deliver at a later date, depending on your order status.

You can simply change your delivery date here. All you’ll need is your order number and email address. Please note that if you wish to change your delivery date it is best to do so within 48 hours of ordering. It could be too late to change after this.

We’re really sorry to hear about this. The quickest and easiest way to sort out issues with your order is by visiting any of our regular stores. Any products that are faulty or damaged are covered under our 365 day returns policy. If an item is missing, please contact us.